Every so frequently you might find Google Drive on Android giving you fits. Y'all want to piece of work on a document saved to your Google Cloud, or a certificate saved to work on locally and it won't open up. When those docs won't download or open, productivity can grind to a halt.

You check your network connectedness, and information technology'due south good to go. You reboot your device, and the problem persists. What is going on? Why won't Google Drive comport?

The problem lies in the Google Drive cache (that's correct…cache strikes once again). There are many times and various instances where a system, service, or app cache can crusade a host of problems, and Google Drive is not immune. In the terminate, you just demand the app to function and so you lot can become dorsum to work.

With that said, let's solve this problem.

Run across: Report: More than half of IT professionals recollect the deject makes their jobs harder

Clearing the Google Bulldoze cache

You might recollect immigration the entire app cache would solve this trouble, but information technology doesn't always; besides, at that place may exist instances when you lot don't desire to clear the cache for all of your apps. Here'southward how to articulate just the Google Drive enshroud.

1. Open the Google Bulldoze app and and then tap the menu button in the peak left corner (3 vertical bars).

ii. When the sidebar opens (Effigy A), roll down and tap Settings.

Figure A

The Google Drive sidebar open on a OnePlus iii.

3. From within the Settings window, scroll down until y'all run into Clear Cache (Figure B). Tap that push button and then, when prompted, tap OK to remove all cached documents from inside Google Bulldoze.

Figure B

Clearing the cache on Google Bulldoze.

Yous should be able to, over again, work with Google Drive. You'll also see that all of your offline documents are all the same listed. Equally soon as you clear the cache, those offline documents will exist automatically re-downloaded and made bachelor to you.

Immigration the Google Docs cache

On the off chance that clearing the Google Bulldoze cache doesn't resolve the issue, yous might have to articulate the cache on Google Docs as well. To do this, follow these steps.

  1. Open up Google Docs on your mobile device.
  2. Tap the menu button in the upper left corner (three horizontal confined).
  3. Tap Settings.
  4. Ringlet down and tap Clear Cache.
  5. When prompted, tap OK.

Now go back to the document that won't open up and try over again. At this point, the file should exist fine.

It will happen

When you're using the deject (and who isn't?), y'all know errors are going to occur. In the example of Google Drive/Docs, the errors are rare, just when they happen, they can strike at the absolute worst times. Fortunately, the solution for solving the issue of docs not opening is quite simple: clear your cache, and all is right in the world.

If things go wrong, you always have a backup via the spider web version of Google Drive. To be safe, make sure you employ a tool/service like Insync to continue a local copy of Google Drive on your desktop.